Messaging Terms & Conditions
Effective Date: May 3, 2025
Howdy Plumbing (“we,” “us,” or “our”) offers messaging services to keep our customers informed and updated about their appointments, services, promotions, and account details. By providing your phone number and/or email address, you agree to the following terms.
1. Types of Messages You May Receive
- Appointment reminders and confirmations
- Updates about scheduled service
- Billing notifications
- Promotions, special offers, and customer satisfaction follow-ups
2. Message Frequency
Message frequency may vary depending on your interaction with our services. You may receive multiple messages per appointment or engagement.
3. Message and Data Rates
Standard message and data rates may apply when you receive SMS or MMS messages from us. These charges are determined by your mobile carrier and are your responsibility.
4. How to Opt Out
Text Messages: You can cancel SMS communications at any time by replying STOP to any message you receive from us. After you send STOP, you will no longer receive text messages from Howdy Plumbing unless you opt in again.
Email Messages: You may unsubscribe from marketing or service-related emails by contacting us at info@howdyplumbing.com and requesting removal.
5. Customer Support
Text HELP to any message to receive assistance with our messaging program.
You can also contact us at info@howdyplumbing.com or call 916-546-7954.
6. Consent
By opting in through our website, in person, over the phone, or via a service platform (such as ServiceTitan), you consent to receive messages as outlined above. Consent to receive messages is not a condition of purchase.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy for more information on how we collect, use, and protect your personal data.